Almost all quality improvement comes via simplification of design, manufacturing… layout, processes, and procedures.

If one does not know to which port one is sailing, no wind is favorable.

The man who will use his skill and constructive imagination to see how much he can give for a dollar, instead of how little he can give for a dollar, is bound to succeed.

It’s not what you pay a man, but what he costs you that counts.

Perpetual optimism is a force multiplier.

Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them.

The entrepreneur always searches for change, responds to it, and exploits it as an opportunity.

Sales are contingent upon the attitude of the salesman – not the attitude of the prospect.

A cardinal principle of Total Quality escapes too many managers: you cannot continuously improve interdependent systems and processes until you progressively perfect interdependent, interpersonal relationships.

Start with good people, lay out the rules, communicate with your employees, motivate them and reward them. If you do all those things effectively, you can’t miss.

It takes more than capital to swing business. You’ve got to have the A. I. D. degree to get by – Advertising, Initiative, and Dynamics.

And while the law of competition may be sometimes hard for the individual, it is best for the race, because it ensures the survival of the fittest in every department.

An organization’s ability to learn, and translate that learning into action rapidly, is the ultimate competitive advantage.

People are definitely a company’s greatest asset. It doesn’t make any difference whether the product is cars or cosmetics. A company is only as good as the people it keeps.

We succeed in enterprises which demand the positive qualities we possess, but we excel in those which can also make use of our defects.

Almost all quality improvement comes via simplification of design, manufacturing… layout, processes, and procedures.